Facebook Instagram Reddit Tumblr Spotify Email Triangle Youtube Snapchat Magnify Globe TikTok Soundcloud Search Close
If you are using a screen reader and are having problems using this website, please call (888) 226-0076 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.


Sold Out already? It's a Cruel World after all.
Join the official Waitlist! If inventory becomes available, you're set!


  • Simply click "Join Waitlist" to get started.
  • Select from available pass options/types.
    • The waitlist will open for items as they are sold out.
  • There is a deposit of $10 for signing up for each waitlist pass type per order.
  • Pricing for your requested pass is 'dynamic' and adjusts according to market supply & demand.
  • If inventory becomes available and your order can be fulfilled, your deposit will apply to the order and your card will automatically be charged for the full amount.
  • Do not sign-up multiple times for the same pass type. This will not help your chances.
  • You will be sent an email from AXS if/when your order is fulfilled.
    • You must also check your fan account regularly in case you miss email notification.
    • Cruel World/AXS is not responsible for failed/blocked/mis-delivered/bounced email delivery.
  • Waitlist orders are filled on first come, first serve availability.
  • There is not a way to see your place in line.
  • If inventory does not become available and your order cannot be fulfilled, your deposit will be refunded in full within 7-10 business days after the festival has passed.
  • Completing a waitlist request DOES NOT guarantee passes for the event and are subject to availability.
  • If you wish to cancel your request, you can do so via your Cruel World Fan Account.
    • Waitlist requests cannot be canceled until 48 hours after your initial request.
    • To access Fan Account, login HERE and select 'Fan Account' from the left side menu.
  • You must cancel any request you do not want fulfilled. There are no reversals of orders once they are filled.
  • There are no payment plan options for waitlist orders.


For help with or questions about the waitlist, please contact AXS ORDER SUPPORT:


  • Mon - Fri 8am-10pm CST
  • Sat & Sun 12pm-10pm CST

Live Chat available!nbsp;